Hardy Window Company values its customers and potential customers which is why we have compiled a few questions for homeowners and business owners to ask themselves and contractors before and while receiving bids on windows and doors. Here are our answers to the most vital questions.
- Is the contractor licensed?
Hardy Window Company has been licensed for over 20 years. CSLB #904342 is our license number.
- Does the contractor have the proper insurances?
Hardy Window Company maintains in full effect Workman’s Compensation, General Liability, and Commercial Auto Insurance policies. Please feel free to view all of our documents at the Documents tab on the website. We do not sub-contract any labor on our projects as Hardy Window Company employs all personnel on your job site.
- How many years experience do you have?
Hardy Window Company has been in business since 1989. That’s 25 years!
- Are estimates free?
Yes! Whether residential or commercial, our estimates are always free. We pride detailed proposals for all of your window and door needs.
- What products do you carry?
We carry over 30 different manufacturers of windows and doors. It’s safe to say that we are not limited in our product selection! If you want it, we can get it for you. From high-end to budget windows, we carry them all.
- How long does it take to get windows?
Lead times vary with different products. On average, our lead time is 3 to 4 weeks. Some of our manufacturers also have a Fast-Track program in which we can have your windows and/or doors ordered and installed in little as 3 days.
- How long does the installation take?
Typically it takes 1 day to install a full house of windows, sometimes 2. Our Field Superintendent organizes each project on a daily basis to put the correct amount of manpower on your project to streamline your window installation.
- What is the warranty?
Each manufacturer has a different warranty. You can find majority of the warranty details on the manufactures website and we can also assist you with any warranty questions you may have.
- Do you have a service department?
Hardy Windows has a full-time Service Department. If any warranty items or issues arise, Hardy Windows will send out a technician to evaluate the problem. We also try to schedule most services on the weekend so you don’t have to take time off work in order to get the warranty resolved.
- Are your prices competitive?
We are a no pressure type company! Our goal is to give you the most competitive pricing right from the start. We never inflate prices and then offer sales or discounts to sign a contract. Just as our homepage says, “We Will Beat Any Competitors Price” – guaranteed!
- Are you a member of the BBB?
Hardy Windows has been a member of the Better Business Bureau since 2001. We are one of the only window companies in Southern California with an A+ rating. For us to maintain an A+ rating for over 8 years shows people that we care about our clients and customers to the fullest extent.